Top 5 Tech 2018 Edition

These are the Top 5 products that I have used on a daily basis in 2018. Unlike some “Top 5” videos, these are not just featured in the video and then packed away, they reside on my desk, or more likely in my hand and have been great tools for creating the content you see here on Geekanoids. Check out the video and the links below, where you can pick them up for yourself.

Products featured include … 

Sony AX53
UK BUY HERE
USA BUY HERE
DE BUY HERE
FR BUY HERE

Elgato Cam Link (new version)
UK BUY HERE
USA BUY HERE
DE BUY HERE
FR BUY HERE

Apple Magic Trackpad 2
UK BUY HERE
USA BUY HERE
DE BUY HERE
FR BUY HERE

Fitbit Versa
UK BUY HERE
USA BUY HERE
DE BUY HERE
FR BUY HERE

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So Customer Service Really Does Matter

It shouldn't matter how much you spend, customer service is key. I say this time and time again, both in my videos and direct to businesses that ask my advice. You have to treat each and every customer you have as an 'important' individual, with both respect and fairness. One single person can share a great experience, which may result in hundreds of new sales. At the same time, that same person could share a bad experience, resulting in hundreds of potential new savvy consumers avoiding your brand. 

With the popularity of social networks, this is even more paramount. I should emphasise that anyone, no matter how many viewers or followers they have, should be treated equally. That said, it is prudent for a company to do their research before dishing out poor customer service. 

I am being kind here with my words. If I were to let loose, words like slow, impersonal, outside consumer law and downright crappy might slip out. Please do watch the video below for the full details. I gave Withings every chance to help and was very patient waiting for replies that sometimes took weeks between replies. Only to be met with no solution, other than a feeble discount offer to try and retain me as a customer. Their loss, my gain and it also gave me the chance to try another brand and my early experiences with Garmin tech support have been very good indeed.