HTC Do Not Support the Re Camera

I was excited about the Re Camera when it was announced. Yes, I had my concerns and yes it does need some work, but HTC tried something new, which is always good in this fast paced tech world that we live in. 

My first experience with the Re Camera will be shared with you on the Geekanoids Channel later today. However, I would like to share my second experience here and my dismay at the TOTAL LACK OF SUPPORT offered by HTC. I will let the screenshots below tell the story and welcome your comments. Please click the images to expand to readable size.

Chat Support Window

HTC Re Camera Chat Support Page

The first screenshot is of my chat transcript, where I was in a state of amazement at the responses. The second screenshot shows the HTC Re support page from where I accessed the chat support window.